![]() On the bottom of the charging base, turn your microphone down 1-2 levels and see if this helpsĢ. That being said, depending on the make/model of your phone will require a Lifter or EHS cable accessory to go with your C052 for this feature.Ĭontact us to verify the compatible accessory for your phone.Ĭallers can hear everything in my backgroundġ. Investing in a wireless headset you would think your C052 headset has this feature built in, but it doesn't because of all the different phones available. I'm not able to answer/end calls away from the phone On the bottom of the charging base, set your mic and speaker volumes to setting 2 and see if that helps Click the volume minus button on your headset 2-3 clicksģ. Turn your desk phone volume down to 50-70% (max volume will cause distortion)Ģ. On the bottom of the base set the speaker to 3, and click your headset up a couple levels and see if that's better. If the echo is gone but now you need to hear louder, adjust your volume controls one at a time. Turn your desk phone volume down to 50-70% volumeĤ. Set the microphone and speaker switch to setting 2ģ. On the bottom of your charging base set the A-G switch on AĢ. Go through a full reset ( Full reset guide for C052)Įcho is highly common in a wireless headset and can be resolved with a few adjustments.ġ. Move your charging base a few inches away from your desk phone.Ģ. If you're heard but it's very faint, adjust your microphone on the bottom of the C052 charging baseġ.Make sure you have your headset setup in the proper configuration (Follow either guide above based on your desk phone.For Cisco phones connecting to the headset port you'll select setting D. Poly headsets offer the freedom to work anywhere, with any service you choose, and our solutions are pro-grade. They shouldn’t be worried about audio quality. In 9 out of 10 cases, setting A is the correct setting. Explore Contact Center Headsets Your team has enough stress. On the bottom of your charging base there's an A-G switch. Plantronics C052 setup guide WITHOUT headset portĢ. Plantronics C052 setup guide WITH headset port Make sure your headset is setup correct depending on the desk phone you're connecting with. Click here for the Plantronics C052 battery replacement guide.ġ. If you've had your headset 2+ years you'll want a replacement battery. ![]() Change this setting to the opposite side for narrowband mode and see if that helps.Ģ. On the back of the charging base, there's a switch for narrowband and wideband.
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